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Show #2019-80 April 22, 2019

It looks like Samsung has hit the smartphone jackpot as early models of their new Galaxy Fold seems to have a major issue. The folding display quits, in some cases almost immediately. Can you imagine how mad you would be if just parted with $3-thousand and a day or two later, your brand-new toy was dead. This whole matter really begs the question about what’s going on at Samsung. It wasn’t all that long ago that their Galaxy Note 7 had a battery problem that would cause the phone to catch fire, and now the folding display appears to be NFG.

Samsung says they are aware of the issues, adding that a limited number of early Galaxy Fold samples were provided to media for review, and they have received a few reports of problems with the main display. Samsung says they will thoroughly inspect these units in person to determine the cause of the matter.”

It seems that the problem originates with a thin plastic film that runs along the Galaxy Fold’s screen. There’s a narrow gap between this film and the bezel-edge of the display, which has led to confusion about the nature of the film. 

As you are probably aware, pretty much all electronic devices have a thin plastic screen on top of its display to protect it from scratches when being shipped. Most people would remove that plastic film, although maybe not so much in Korea.

The Galaxy Fold goes on sale on April 26, so far, but who knows now. It’s relatively cheap to repair a serious flaw before a product hits the streets, but afterwards, it can be very pricy.

The smartphone has a 7.3-inch Infinity Flex Display that allows the smartphone to have a tablet-sized screen that can be folded to fit into a pocket.

Reporting for Computer Insider, I’m Bob Pritchard

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